Thank you, I've changed it to use the server's IP address since, so I'll
wait to see if the error happens again.

On Fri, 17 Apr 2020 at 09:00, Adrian Klaver <adrian.kla...@aklaver.com>
wrote:

> On 4/16/20 5:38 PM, derwin theduck wrote:
> > We have been getting this error intermittently (about once a week) in
> > Django with channels since switching from a local database server to a
> > hosted one:
> >
> > could not translate host name "timescaledb" to address: Name or service
> > not known
> >
> > Connecting directly to the server with psycopg2 in the python
> > interpreter works ok:
> >
> >  >>> import psycopg2 as pg
> >  >>> pg.__version__
> > '2.7.7 (dt dec pq3 ext lo64)'
> >  >>> conn = pg.connect(host='timescaledb', database=*, user=*,
> > password=*)        >>> conn.server_version
> > 110005
>
> Well I'm go out on a limb and say there is some sort of DNS resolution
> issue going on.
>
> >
> > The resident database / network expert maintains that everything is ok
> > on the networking side, and that django, once it establishes a
> > connection, should not be attempting to reconnect.
>
> Huh? Leaving open connections is not considered a good thing. In other
> words a connection should last for as long as it takes to get it's task
> done and then it should close.
>
> >
> > The problem happens not on startup, but in the middle of the day after
> > processing transactions without any issues for several hours.
> >
> > Any idea how to go about troubleshooting / fixing this? :'(
> >
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/models/query.py",
> > line 276, in __iter__)
> >   (    self._fetch_all())
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/models/query.py",
> > line 1261, in _fetch_all)
> >   (    self._result_cache = list(self._iterable_class(self)))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/models/query.py",
> > line 57, in __iter__)
> >   (    results = compiler.execute_sql(chunked_fetch=self.chunked_fetch,
> > chunk_size=self.chunk_size))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/models/sql/compiler.py",
>
> > line 1135, in execute_sql)
> >   (    cursor = self.connection.cursor())
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/utils/asyncio.py",
> line
> > 24, in inner)
> >   (    return func(*args, **kwargs))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/base/base.py",
>
> > line 260, in cursor)
> >   (    return self._cursor())
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/base/base.py",
>
> > line 236, in _cursor)
> >   (    self.ensure_connection())
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/utils/asyncio.py",
> line
> > 24, in inner)
> >   (    return func(*args, **kwargs))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/base/base.py",
>
> > line 220, in ensure_connection)
> >   (    self.connect())
> >   (  File
> > "/home/dduck/.local/lib/python3.7/site-packages/django/db/utils.py",
> > line 90, in __exit__)
> >   (    raise dj_exc_value.with_traceback(traceback) from exc_value)
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/base/base.py",
>
> > line 220, in ensure_connection)
> >   (    self.connect())
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/utils/asyncio.py",
> line
> > 24, in inner)
> >   (    return func(*args, **kwargs))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/base/base.py",
>
> > line 197, in connect)
> >   (    self.connection = self.get_new_connection(conn_params))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/utils/asyncio.py",
> line
> > 24, in inner)
> >   (    return func(*args, **kwargs))
> >   (  File
> >
> "/home/dduck/.local/lib/python3.7/site-packages/django/db/backends/postgresql/base.py",
>
> > line 185, in get_new_connection)
> >   (    connection = Database.connect(**conn_params))
> >   (  File
> > "/usr/local/lib64/python3.7/site-packages/psycopg2/__init__.py", line
> > 130, in connect)
> >   (    conn = _connect(dsn, connection_factory=connection_factory,
> > **kwasync))
> >   (  could not translate host name "timescaledb" to address: Name or
> > service not known)
> >
> >
>
>
> --
> Adrian Klaver
> adrian.kla...@aklaver.com
>

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