Apologies for the cross posting, but this thesis may be of interest to a wide array of FOSS related lists.
It just went public: Title: Factors Influencing Participant Satisfaction with Free/Libre and Open Source Software Projects Author: Chawner, Brenda Abstract: The purpose of this research was to identify factors that affect participants’ satisfaction with their experience of a free/libre open source software (FLOSS) project. ... http://researcharchive.vuw.ac.nz/handle/10063/1710