This incredible piece of feedback was hiding at
http://code.google.com/p/pharo/wiki/HowToContribute . We should all have
this pinned to the wall behind our computer:

Sometimes I make some "exercise" on Smalltalk/Squeak for the fun, sometimes
I try to build tools in Squeak to solve some practical problem or personal
need. I'm not a programmer, just a curious guy, completely ignorant about
programming, who, some years ago, found Smalltalk/Squeak to be the only
human programming language I could cope with. But every time I try to do
something with Squeak I stumble on this inevitable conclusion: it is one of
the most entropic things I ever met in my life. The reason for this may lay
partly on structural reasons - I wouldn't know, because I'm an ignorant, as
I stated before. But there is a second reason I know for sure: the owners'
and contributors' inability to step out of the developer's perspective, to
put a distance towards themselves (and towards the result of their work). As
a result, Squeak is probably the worst documented language in the world.
Documentation and comments on the code are completely entropic,
self-centered, tautological; it is experts talking to all-knowing experts -
like those stupid old-fashioned dictionaries where every word definition
tends to be built with the defined word. Until now I had a look to Pharo
system browser only for a few minutes, but that was enough for me to get the
impression that you are trying to get over this dreadful limitation, to jump
over the limits of an strictly enclosed community, rehearsing new tentative
styles to comment code and classes. If I got it right and this is true,
congratulations and thank you very much for your effort.

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