Hi Phil,

Thanks for your message. I’m afraid I don’t have a perfect solution at the 
moment, but I can share what I’ve observed:

- The latest PharoLauncher 3.4.1 seems to have an issue: it hangs immediately 
on startup, both on Sequoia (your environment) and Tahoe (my environment).
- PharoLauncher 3.2-2024.05.24 starts up, but trying to launch a Pharo 12.0 
image produces a PhLTranslatedModeWarning and fails to open (tested on Tahoe).
- Selecting a Pharo 13.0 image with 3.2-2024.05.24 works (tested on Tahoe).

So unfortunately, the “general solutions” I mentioned earlier don’t really help 
in the current situation. I wish I could offer a clearer fix, but for now this 
is all I’ve observed.

Sorry I can’t be more helpful at the moment!

Best, Masaya


> On Oct 16, 2025, at 19:44, Phil Gray via Pharo-users 
> <[email protected]> wrote:
> 
> Hi Masaya,
> 
> Many thanks for your message. I’ve gone through the steps you suggest,  but I 
> still have problems.
> Here’s what happened with each of your numbered steps:
> (1)   Curl returned ‘HTTP/1.1 200 OK’. I assume version 1.1 is ok. I was able 
> to access files.pharo.org <http://files.pharo.org/> ok.
> (2)   When I looked for the PharoLauncher file in /Library/Application 
> Support, no file was there. I tried launching PharoLauncher again, but still 
> no file.
> (3)   This wasn’t relevant as PharoLauncher never reached a state where I 
> could select an image file.
> (4)   I set the firewall to allow PharoLauncher to accept connections.
> (5)   I was able to execute using the ‘arch -arm64’ command. Same result as 
> before.
> (6)   Launching from a command line generated no errors. The application just 
> hangs. I’ve attached a screen dump of the PharoLauncher window.
> 
> I hope you can help! 
> Thanks, Phil
> 
> 
> On 15 Oct 2025 at 17:05:20, IDEGUTI Masaya via Pharo-users 
> <[email protected] <mailto:[email protected]>> wrote:
>> Hi Phil,
>> 
>> I understand you’re having trouble with PharoLauncher on your M3 MacBook 
>> Air, hanging when trying to connect to files.pharo.org 
>> <http://files.pharo.org/>. Here are several steps that usually help resolve 
>> this issue:
>> 
>> 1. Check your network connection
>> Open Terminal and run:
>> curl -I https://files.pharo.org <https://files.pharo.org/>
>> 
>>    • If it returns HTTP/2 200, the connection is fine.
>>    • If it fails, try switching Wi-Fi networks or disconnecting from VPN.
>>    • Also check that you can open https://files.pharo.org 
>> <https://files.pharo.org/> in your browser.
>> 
>> 2. Clear PharoLauncher cache
>> Old settings or caches can cause the launcher to hang:
>> mv ~/Library/Application\ Support/PharoLauncher ~/Library/Application\ 
>> Support/PharoLauncher.bak
>> 
>> Then restart PharoLauncher. It will create fresh settings.
>> 
>> 3. Manually download a Pharo image
>>    • Go to https://files.pharo.org <https://files.pharo.org/> and download 
>> the image you need (e.g., Pharo 10 latest stable).
>>    • Unzip the .zip file, which will contain a .image and .changes file.
>>    • In PharoLauncher, use Add Local Image to select the .image file and 
>> start it.
>> 
>> 4. Check macOS security & firewall
>>    • Go to System Settings → Network → Firewall.
>>    • Make sure PharoLauncher is allowed to connect.
>>    • If using Intel (x86) binaries on Apple Silicon, consider using the 
>> native ARM64 version.
>> 
>> 5. Apple Silicon specific note
>>    • Make sure you downloaded the ARM64 version of PharoLauncher for your M3 
>> Mac.
>>    • You can test by launching from Terminal:
>> arch -arm64 /Applications/PharoLauncher.app/Contents/MacOS/PharoLauncher
>> 
>> 6. Debugging
>> Launch PharoLauncher from Terminal to see logs and connection errors:
>> /Applications/PharoLauncher.app/Contents/MacOS/PharoLauncher
>> 
>> If network issues persist, manually downloading the image and using the 
>> local image option is a reliable workaround.
>> I hope this helps! Let me know if you run into any further issues.
>> 
>> Best regards,
>> Masaya
>> 
>> 
>>> On Oct 15, 2025, at 21:49, Phil Gray via Pharo-users 
>>> <[email protected] <mailto:[email protected]>> wrote:
>>> 
>>> Hi
>>> 
>>> I’m having trouble reinstalling PharoLauncher on an M3 MacBook Air running 
>>> Sequoia 15.6.1.
>>> 
>>> I uninstalled a working version of PharoLauncher (long story) and then 
>>> downloaded and installed a new version. On launch, a Pharo window opens and 
>>> then it hangs trying to connect to ‘files.pharo.org 
>>> <http://files.pharo.org/>’.
>>> 
>>> I’d be grateful for any help.
>>> 
>>> Phil
>> 
> <PharoLauncherScreenDump.jpg>

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