On Wed, 2003-03-26 at 17:00, Matthew Miller wrote:
> Yes. Red Hat, please remember that pretty much everyone on this list is on
> *your* side. We like Red Hat Linux and we like Red Hat the company. We want
> to see you succeed. People's concerns aren't really about what we can get
> out of you for free -- even if it might sound that way. Rather, we want Red
> Hat Linux to be the best thing for everyone. It appears that your new
> policies may make Red Hat Linux a sub-optimal choice for a large chunk of
> "everyone" for which it was previously the best option. We're just letting
> you know.

Hi Matt.  I hope I didn't sound defensive...I didn't mean to be.  

Yes, we have changed the way that we do some things and they may not be
right for everybody.  We reached the point where we had to change some
of our processes to appeal to the larger corporate customers while still
keep the enthusiasts happy.  It is true that there's still a gap in our
product line between the enthusiast and the large corporation.  We hope
that the ES and WS products will address that to some extent, but
clearly it won't please everyone.  There's a delicate balance between
what's best for us and what's best for our users and we're still trying
to figure out how to achieve that.

Cheers,
   Brent





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