I have nothing but praise for Dwayne. He does quality work, is very honest 
and has always turned things around really quickly. And, he is a really nice 
guy that knows more than anyone I have met about repairs and such.

Dan

----- Original Message ----- 
From: "john robles" <[email protected]>
To: "Antique Phonograph List" <[email protected]>
Sent: Thursday, March 10, 2005 4:30 PM
Subject: Re: Wyatts was [Phono-L] Styli...


>I mentioned that once and never again...
> John
>
> Phillip Sands <[email protected]> wrote:
> If you want to see Dwayne get into an instant bad
> mood, mention the CC thing to him on the phone..
>
>
> --- bob wrote:
>> I don't mind paying the surcharge that Wyatts
>> charges for using a credit
>> card. They are only passing on the cost that the
>> credit card companies
>> charge them. I have priced parts at a number of
>> suppliers and have always
>> found Wyatt's prices the best which significantly
>> offsets the surcharge for
>> using a credit card. Also I find the quality of
>> their parts very good. If
>> you want a good example look at their prices for
>> reproduction horns and
>> tell me who beats their price.
>> RMV
>> ----- Original Message ----- 
>> From: "Loran Hughes"
>> To: "Antique Phonograph List"
>
>> Sent: Thursday, March 10, 2005 2:32 PM
>> Subject: RE: [Phono-L] Styli...
>>
>>
>> > On Thu, 2005-03-10 at 11:03 -0800, David Dazer
>> wrote:
>> >> I don't deal with Dwayne much, but in those cases
>> that I have, I never
>> >> resented the "illegal" extra charge for using a
>> credit card. I know that
>> >> it is illegal, but I figure it is worth the
>> convenience to know that it
>> >> will be shipped out that same day or the next.
>> >>
>> >> I actually think he is easier to get in contact
>> with because he is on the
>> >> west coast. With the three hour time difference,
>> I can call him after I
>> >> get out of work and he is still open.
>> >> Dave Dazer
>> >
>> > Just one last comment on CC surcharges... if
>> Wyatt's had online
>> > ordering, their surcharge would be higher - Banks
>> charge for that extra
>> > risk. Not only that, there are additional costs
>> for online processing
>> > services and secure carts. Not to mention the
>> hassle of weeding out
>> > online credit card fraud (those people in Nigeria
>> will order ANYTHING!).
>> > Remember, these costs have to be passed on in your
>> pricing.
>> >
>> > For a small business, it isn't always worth the
>> time, effort, hassle,
>> > and cost.
>> >
>> > Loran
>> >
>> > _______________________________________________
>> > Phono-L mailing list
>> > [email protected]
>> >
>> > Phono-L Archive
>> > http://www.oldcrank.org/pipermail/phono-l/
>> >
>>
>>
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>
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