Agreed Eric. If every business ran that way when you went to eat out you could cook your own food! Expecting that you item should be delivered with care, I don't think is out of line! They have a ...Lets call it a bailment (sic) when they are in control,care and custody of your property. Sorry I want service. I must admit a good point you make.....kinda makes UPS work like eBay. lol Mike oldcranky
