From: Operating system: Windows Vista PHP version: Irrelevant Package: Unknown/Other Function Bug Type: Bug Bug description:Can't install PHP 5.2.17. Error code 2738
Description: ------------ I have seen other bugs categorized as being in the "Windows Installer" package but I don't have that option in the dropdown menu so I have put it as "unknown/other" I am trying to install 5.2.17 because, according to http://windows.php.net/download/ it is what I need to use with Apache. (I don't see a later version for Windows that looks usable) The "PHP version" drop-down implies I should be using something more recent that 5.2.x but the Windows download page doesn't give me the options to use something more current. I want to install php-5.2.17-Win32-VC6-x86.msi (as opposed to the "nts" version) because it has the option for Apache 2.2 in the Web Server Setup options. If I need to use a more recent version, then the info at http://windows.php.net/download/ is misleading at best: "Which version do I choose? If you are using PHP with Apache 1 or Apache2 from apache.org you need to use the VC6 versions of PHP" Here's my situation: I get most of the way through the installation and I get an error pop-up saying "the installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738" I have done a great deal of searching on this and have found many references recommending doing some registry changes. This page in particular seems to explain well what to do: http://blogs.msdn.com/b/heaths/archive/2007/05/31/windows-installer-errors-2738-and-2739-with-script-custom-actions.aspx I have done what it recommends yet I still get the error. The keys mentioned are not in HKCU, which I checked using regedit. VBScript, B54F3741-5B07-11CF-A4B0-00AA004A55E8 is in HKEY_LOCAL_MACHINE This dll is the one that causes the 2738 error, apparently. JScript, F414C260-6AC0-11CF-B6D1-00AA00BBBB58 is HKEY_CLASSES_ROOT, which I mention because it is referenced in the link I cite above. I have tried deleting and re-registering the dlls ("regsvr32 vbscript.dll) and that didn't help. I have hit a dead end. Expected result: ---------------- Would like to be able to get php installed on my Vista PC. Actual result: -------------- Error -- Edit bug report at https://bugs.php.net/bug.php?id=55514&edit=1 -- Try a snapshot (PHP 5.4): https://bugs.php.net/fix.php?id=55514&r=trysnapshot54 Try a snapshot (PHP 5.3): https://bugs.php.net/fix.php?id=55514&r=trysnapshot53 Try a snapshot (trunk): https://bugs.php.net/fix.php?id=55514&r=trysnapshottrunk Fixed in SVN: https://bugs.php.net/fix.php?id=55514&r=fixed Fixed in SVN and need be documented: https://bugs.php.net/fix.php?id=55514&r=needdocs Fixed in release: https://bugs.php.net/fix.php?id=55514&r=alreadyfixed Need backtrace: https://bugs.php.net/fix.php?id=55514&r=needtrace Need Reproduce Script: https://bugs.php.net/fix.php?id=55514&r=needscript Try newer version: https://bugs.php.net/fix.php?id=55514&r=oldversion Not developer issue: https://bugs.php.net/fix.php?id=55514&r=support Expected behavior: https://bugs.php.net/fix.php?id=55514&r=notwrong Not enough info: https://bugs.php.net/fix.php?id=55514&r=notenoughinfo Submitted twice: https://bugs.php.net/fix.php?id=55514&r=submittedtwice register_globals: https://bugs.php.net/fix.php?id=55514&r=globals PHP 4 support discontinued: https://bugs.php.net/fix.php?id=55514&r=php4 Daylight Savings: https://bugs.php.net/fix.php?id=55514&r=dst IIS Stability: https://bugs.php.net/fix.php?id=55514&r=isapi Install GNU Sed: https://bugs.php.net/fix.php?id=55514&r=gnused Floating point limitations: https://bugs.php.net/fix.php?id=55514&r=float No Zend Extensions: https://bugs.php.net/fix.php?id=55514&r=nozend MySQL Configuration Error: https://bugs.php.net/fix.php?id=55514&r=mysqlcfg
