On Tue, Dec 28, 2010 at 15:12, Ashley Sheridan <a...@ashleysheridan.co.uk> 
> The copy-paste thing I've noticed only really seems to happen on Windows, 
> particularly with Outlook. The thing I always tell people if
> I'm emailing people a password is that they should type it out rather than 
> copy paste to avoid these issues. The whitespace usually
> seems to consist of newlines and carriage returns, so you could try stripping 
> those two characters out specifically rather than a full
> trim().

I do trim newlines, carriage returns, null characters, vertical and
regular tabs. However, the space is the problem. I don't think that
telling them to type it out is a good solution as it is "fixing the
user" which, although might be where the problem lies, is never the

> As you've said, a user might want a space in their password, and should be 
> allowed to use them. Maybe add a footnote to the
> password field reminding people about accidental copied characters, and 
> perhaps a Javascript counter that displays the number of
> characters used in the password field (as a lot of people know their password 
> length but find counting the password character in a
> field difficult because the characters are all the same and the eyes can't 
> follow easily)

I will add such a footnote in the event of a failed password attempt
(right there with the capslock warning) but I do not think that a
counter is a good method.

Dotan Cohen


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