On Tue, 23 Jul 2002, Richard Lynch wrote:
> This is excluding support contracts for software you paid for -- Once you
> pay Oracle enough money for Support Contracts, they have pretty good
> support, from what I hear... :-)

They're attentive and responsive and about as knowledgeable as you could 
hope for (definitely not your typical tech support script readers), but 
the product is so hopelessly complex that it's still easy to stump them.


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