On 30 July 2014 09:34, Mike Griffiths <mgriffi...@gmail.com> wrote:

>
> On 30 July 2014 09:08, Peter Cowburn <petercowb...@gmail.com> wrote:
>
>>
>>
>>
>> On 30 July 2014 08:08, Mike Griffiths <mgriffi...@gmail.com> wrote:
>>
>>> Hi all,
>>>
>>> I would like to broach the subject of introducing some sort of analytics
>>> package, such as Google Analytics, to the PHP.net website and its sister
>>> sites.
>>>
>>> I personally believe this would be of huge benefit to lots of us, as
>>> currently there is little to no way (that I'm aware of) of viewing useful
>>> statistics and metrics on our visitors.
>>>
>>> Hannes and I spoke about this last night, and he is against the idea of
>>> using a third party package to do this, and would rather write something.
>>>  Personally I think something like Analytics would be far more powerful
>>> and
>>> versatile than that, and will take a matter of minutes to get up and
>>> running.  It's also pretty easy to share with anyone who wants to see it.
>>>
>>> The kind of useful information I'd like to see, which is only what comes
>>> to
>>> mind initially, I'm sure there's far more once we delve deeper into it:
>>> - The docs pages with the highest bounce rates, top x pages.  It's likely
>>> these don't have the right information, or it could be that it has the
>>> best
>>> information and that's why people leave quickly.
>>> - Docs pages with the longest visit time.  Ties in with the above point,
>>> and could highlight problems - users could be spending time reading the
>>> notes to try and find what they need.
>>> - Visibility of our most popular pages
>>> - What are people searching for in search engines to find us?  Can we
>>> identify common user typos and try to handle them better?
>>> - What percentages of our users are on X browser version (this would have
>>> been valuable when we had our recent design change)
>>> - Is there a news item gathering a lot of attention at the moment?  Can
>>> we
>>> identify what makes a news item popular vs something that no one is
>>> particularly interested in?
>>> - How much traffic do we get across all of the mirrors?  Is there a
>>> particular mirror that is more popular than others?
>>>
>>> I believe that metrics like this can help us identify the areas of the
>>> site
>>> which need more attention, and can benefit everyone involved with the
>>> project with their individual tasks.
>>>
>>> I guess there are a couple of options available to us:
>>> 1.  Write something ourselves.  I doubt this will ever come close to
>>> being
>>> as detailed as we would like, and the amount of data we would need to
>>> store
>>> in order to report on certain aspects makes this quite a monumental task.
>>> 2.  Use Google Analytics, or something similar.  Hannes voiced privacy
>>> concerns over using Google Analytics, which are concerns I don't share,
>>> but
>>> it would be great to hear everyone's opinion on it.
>>>
>>> Thanks,
>>> Mike (mikemike)
>>
>>
>>> --
>>>
>>> Mike Griffiths - Web Dev Weekly <http://webdevweekly.com>
>>> mgriffi...@gmail.com
>>>
>>
>>
>> Having some shiny set of analytics always seems like a good idea but,
>> when we have it, it doesn't get used a whole heap and eventually it goes
>> away and no-one minds much.  For the most recent example, during the
>> redesign we used GoSquared which has lots of bells and whistles, and didn't
>> tell us anything we didn't already know.
>>
>> Also, IIRC some mirrors make their awstats available, which would provide
>> a sample of visitors. Until relatively recently, we were also tracking
>> searches to see what people were looking for most.  This did prove useful
>> in the sense that we could (once in a blue moon) target specific pages for
>> improvement, or add helpful redirects.  But that is a very targeted tool
>> which did a simple job (and did it well), which is a whole different ball
>> game from Track All The Things that GA provides.
>>
>>
>>
> Well I've had an email this morning from someone saying we used to have
> GoSquared, and it was very useful and used often, but unfortunately it was
> removed by someone who didn't use it.
>
>
I don't know who emailed you, but it was indeed useful and was used
often... by three people... for a few weeks.


> I'd be happy if GoSquared was re-instated.  Google Analytics is the market
> leader, so it's the example I used, but I don't mind what it is that's used.
>

My main concern is introducing something that affects every single user
visiting php.net, and on every single visit, for something that one or two
people might look at once a month or less.

Don't forget that we are already logging lots of information that could be
collated and presented somewhere centrally (say, a new page on master) with
zero impact on the site.


>
>
>
> --
>
> Mike Griffiths
> mgriffi...@gmail.com
>

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