Question #62923 on phpns changed:

alecwh posted a new comment:
Melissa, apologies for this extremely delayed response!

Some additional information is needed. First off, are you SURE that
mod_rewrite is on? Sometimes you need to write an .htaccess and
specifically turn it on for that directory.

Could you provide me with the URL of the current site, so I can try it
out myself?

I suspect that this is a problem on your end - I haven't gotten a
complaint like the one you're describing.

Future responses will be quick, I promise!

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