Your message dated Tue, 03 Sep 2013 10:11:09 -0700
with message-id <1378228269.31354.17.camel@localhost>
and subject line Bug#721530: evolution: corrupt message list [SOLVED]
has caused the Debian Bug report #721530,
regarding evolution: corrupt message list
to be marked as done.
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If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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--
721530: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=721530
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: evolution
Version: 3.4.4-3
Severity: important
Forwarded-To: https://bugzilla.gnome.org/show_bug.cgi?id=707235
I have upped the severity because this is effectively a loss of data. However,
something unusual must be required to trigger it because I've used this version
of evolution for several weeks without encountering the problem, and I don't
see other reports of similar problems.
My message list is missing many messages and has also lost the read status for
(apparently) all messages (that, they show as unread). One message marked ToDo
is still so marked.
This happened coincident with my clicking on an open evolution window (not sure
if it was the message list or the main message display). I might have right
clicked, though not intentionally. Before that, everything was fine; after it
was as described above.
Neither restarting evolution nor selecting "display deleted messages" helped.
The message store is IMAP4; the messages are still visible there with mutt.
I assume the local cache for the message index got trashed, but I don't know
how, how to fix it, or what file(s) are involved.
The remote mailbox is running courier-imap 4.1.1.20060828-5 (old Debian). I'm
using imap with SSL.
The connection is flakey, for unknown, but not evolution-specific, reasons.
There are frequent timeouts on operations. The mailbox has a little under
19,000 messages.
Running under KDE 4.8.4-2.
-- System Information:
Debian Release: 7.1
APT prefers stable
APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 3.2.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages evolution depends on:
ii dbus 1.6.8-1+deb7u1
ii debconf [debconf-2.0] 1.5.49
ii evolution-common 3.4.4-3
ii evolution-data-server 3.4.4-3
ii gconf-service 3.2.5-1+build1
ii gconf2 3.2.5-1+build1
ii gnome-icon-theme 3.4.0-2
ii libatk1.0-0 2.4.0-2
ii libc6 2.13-38
ii libcairo-gobject2 1.12.2-3
ii libcairo2 1.12.2-3
ii libcamel-1.2-33 3.4.4-3
ii libclutter-gtk-1.0-0 1.2.0-2
ii libdbus-glib-1-2 0.100.2-1
ii libebackend-1.2-2 3.4.4-3
ii libebook-1.2-13 3.4.4-3
ii libecal-1.2-11 3.4.4-3
ii libedataserver-1.2-16 3.4.4-3
ii libedataserverui-3.0-1 3.4.4-3
ii libenchant1c2a 1.6.0-7
ii libevolution 3.4.4-3
ii libgail-3-0 3.4.2-6
ii libgconf-2-4 3.2.5-1+build1
ii libgdata13 0.12.0-1
ii libgdk-pixbuf2.0-0 2.26.1-1
ii libglib2.0-0 2.33.12+really2.32.4-5
ii libgnome-desktop-3-2 3.4.2-1
ii libgtk-3-0 3.4.2-6
ii libgtkhtml-4.0-0 4.4.4-1
ii libgtkhtml-editor-4.0-0 4.4.4-1
ii libgweather-3-0 3.4.1-1+build1
ii libical0 0.48-2
ii libmx-1.0-2 1.4.6-1
ii libnotify4 0.7.5-1
ii libnspr4 2:4.9.2-1
ii libnspr4-0d 2:4.9.2-1
ii libnss3 2:3.14.3-1
ii libnss3-1d 2:3.14.3-1
ii libpango1.0-0 1.30.0-1
ii libsoup2.4-1 2.38.1-2
ii libsqlite3-0 3.7.13-1+deb7u1
ii libxml2 2.8.0+dfsg1-7+nmu1
ii psmisc 22.19-1+deb7u1
Versions of packages evolution recommends:
ii bogofilter 1.2.2+dfsg1-2
ii evolution-plugins 3.4.4-3
ii evolution-webcal 2.32.0-2+b1
ii yelp 3.4.2-1+b1
Versions of packages evolution suggests:
pn evolution-dbg <none>
pn evolution-exchange <none>
pn evolution-plugins-experimental <none>
ii gnupg 1.4.12-7+deb7u1
ii network-manager 0.9.4.0-10
-- debconf information:
evolution/kill_processes:
evolution/needs_shutdown:
--- End Message ---
--- Begin Message ---
Silly me. "Show:" was set to "unread messages". Setting it to "all
messages" resolved the problem, at least after I deleted the whole
directory at ~/.cache/evolution/mail/<account> and redownloaded the
mailbox. It seems unlikely that step was necessary, since the problem
persisted after the redownload but was resolved when I switched to "all
messages".
I never intentionally reset the display to "unread messages" and I'm
pretty sure the problem occurred when I clicked in a different area of
the window. But, even if this wasn't just my mistake, it seems like a
more general and obscure GUI problem.
Closing this.
--- End Message ---
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