Well, if wired works and wireless doesn’t,  you know that the software on the 
computer is capable of getting an IP address.

 

But the wireless side doesn’t work. Well, what are the things that would cause 
that?  (Try to come up with your own list before looking at mine J)

 

 

 

My ‘list off the top of my head’ is:

 

1 – wireless disabled (e.g. by hardware switch or in software configuration) 
(if there is a switch on your laptop to turn the wireless off, I’d check this 
first since its trivial.  My HP minibook has this kind of switch – drives me 
crazy when I forget to toggle it back to ‘enabled’…)

 

2 – wireless hardware no longer connected to motherboard 

 

3 – wireless hardware no longer connected to WiFI antenna (I’d put this as most 
likely).

 

4 – wireless hardware damaged by trip to repair shop (unlikely, but possible)

 

Stephen asks some good questions for diagnosing things…  Also, what does 
‘ifconfig’ say?

 

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of Michael Havens
Sent: Tuesday, October 21, 2014 11:35 AM
To: Main PLUG discussion list
Subject: Re: not getting ip address

 

Can get an ip with an ethernet. Now what?




:-)~MIKE~(-:

 

On Tue, Oct 21, 2014 at 11:25 AM, Stephen M <[email protected]> wrote:

Michael,

I've heard in the past that when people fix the keyboard in a laptop.  That 
sometimes that can knock off the wireless adapter 
by accident.  Have you tried by an Ethernet cable?

 

On Tue, Oct 21, 2014 at 11:15 AM, Michael Havens <[email protected]> wrote:

I just got my laptop back from the repair shop and it isn't getting an ip 
address. It was in the shop because   the keyboard needed replacing. Can you 
help me figure out why it isn't getting the address?


:-)~MIKE~(-:


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-- 
Stephen Melheim 
602-400-7707
[email protected] 


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