On 9/28/19 4:31 PM, Michael wrote: > Thank you so much for the help I really truly appreciate it.
No problem, its what we are here for. > Does it reboot while you are using it? Are you using very intensive > applications on it, or very not-intensive applications? > > > So far it has only only reboot. after I load Chrome. And it doesn't > happen all the time usually it will load the Chrome and it will reboot > then open it again and then it will be fine. Chrome is notoriously resource intensive. Maybe give Chromium or Firefox a try. But based on that answer I'm leaning towards a fan failure first. As you said you are currently in Miami, so when you get back definitely check that. Could also be simple dust accumulation, something a can of air can fix. That is something that is obvious to see when you look. There are a few other possible things to check, but lets rule out the simple stuff first before we dive deeper. -Matt
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