This can be achieved fairly easily using the new follow me features in
FreePBX using the call confirm option.
Essentially the called person hears the same message over and over until
the timeout is reached or they press 1 to accept the call.
JD
Paul B. Lawson wrote:
I don't know of anybody that sells this as a service, but we
accomplish a similar internal service with our asterisk PBX and IP
phones. It is programmed like an inbound call center. When a
customer calls a given number is plays a recording and asks a
question. That voice message is recorded as a wav. Then call is
routed based the inbound number that was dialed. When the call
attendant (Call Center Employee) picks up the call the wav is played
then asks the employee to press 1 to accept the call or two to decline
or forward the call. After pressing 1 the calls are connected.
It took a whole slew of programming but works well.
I don't know if http://www.trixbox.org/ could be easily modified to
support your requirements. But it's worth looking into.
Paul
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Bryan O'Neal
*Sent:* Tuesday, May 06, 2008 11:30 AM
*To:* Main PLUG discussion list; Arizona State University Linux Users
Group
*Cc:* [EMAIL PROTECTED]
*Subject:* OT - Phone: Call redirection with whisper page
I am looking for a service where I can get a number (or a few hundred)
for people to call into and then redirect that call to another number
with a preemptive recording. I would also need some basic statistics
on the calls, such as how many people called each number and when.
Example - I put a number like 480-555-1212 on an ad for teeth
whitening and a number like 480-55-2121 on an ad for braces and both
calls get forwarded to the dentist at 480-555-8523 but when the
receptionist picks up the phone she hears a recording telling her
which number was called so she knows if they customer was looking for
teeth whitening or braces before she ever talks to them.
Any suggestions?
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