RHEL support comes with different levels (e.g Basic, Standard, Premium). If you subscribe to Premium support, your issues will likely get immediate attention. You can ask for help on customized configurations and can demand for hotfixes.
--- Leo Alvyn 'Vynnie' Cruz <[EMAIL PROTECTED]> wrote: > hi guys, > > anyway, i'd like to ask those people who have > purchased and subscribed > to either or both, Redhat Enterprise or Suse > Enterprise support and which > do you find to be the better solution. > > i am a subscriber of RHEL support, however (and > luckily) i havent have > had the experience of needing RH's assistance. so > far, the priviledge i got > was being able to d/l an updated release ISO for one > of my machines. > so in the event that i might need a support, i'm > really not sure what these > guys can offer me. > > appreciate your thoughts on these. > > regards, > > vynnie. > > _________________________________________________ > Philippine Linux Users' Group (PLUG) Mailing List > [email protected] (#PLUG @ irc.free.net.ph) > Read the Guidelines: http://linux.org.ph/lists > Searchable Archives: http://archives.free.net.ph __________________________________________ Yahoo! DSL Something to write home about. Just $16.99/mo. or less. dsl.yahoo.com _________________________________________________ Philippine Linux Users' Group (PLUG) Mailing List [email protected] (#PLUG @ irc.free.net.ph) Read the Guidelines: http://linux.org.ph/lists Searchable Archives: http://archives.free.net.ph
