If you have concerns or questions about this email please visit our Frequently Asked Questions (FAQ) page
Dear Customer,
Please read this email completely as it pertains to your Road Runner account. It will explain why this complaint was issued and how to resolve this abuse issue.
Road Runner has received a complaint of Spamming Abuse (Unsolicited Email) that has been recorded and logged as originating from a computer connected to your cable modem. We are aware that the majority of unwanted email is sent through infected or compromised computers with open proxies, backdoor viruses/trojans or unsecured mail servers. A portion of the complaint that this office recently received is listed below:
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Email from 70.117.203.91 / 1 Feb 2006 18:48:00 -0000
[ Offending message ]
X-Gmail-Received: 4dbe1271827ffd10acf3332a037b92b5510a3527
Delivered-To: x
Received: by 10.64.208.2 with SMTP id f2cs14790qbg;
Wed, 1 Feb 2006 10:50:02 -0800 (PST)
Received: by 10.54.132.8 with SMTP id f8mr1071811wrd;
Wed, 01 Feb 2006 10:46:16 -0800 (PST)
Return-Path: <[EMAIL PROTECTED]>
Received: from amanpulo.hosting.qsr.com.ph (amanpulo.hosting.qsr.com.ph [64.34.170.22])
by mx.gmail.com with ESMTP id 15si4014672wrl.2006.02.01.10.48.13;
Wed, 01 Feb 2006 10:48:17 -0800 (PST)
Received-SPF: neutral (gmail.com: 64.34.170.22 is neither permitted nor denied by best guess record for domain of [EMAIL PROTECTED])
Received: from amanpulo.hosting.qsr.com.ph (localhost [127.0.0.1])
by amanpulo.hosting.qsr.com.ph (Postfix) with ESMTP id 23CB7C1C278B;
Thu, 2 Feb 2006 02:48:08 +0800 (PHT)
Received: from localhost (localhost [127.0.0.1])
by amanpulo.hosting.qsr.com.ph (Postfix) with ESMTP id 188EBC1C278A
for <x>; Thu, 2 Feb 2006 02:48:05 +0800 (PHT)
Received: from smtp104.plus.mail.mud.yahoo.com
(smtp104.plus.mail.mud.yahoo.com [68.142.206.237])
by amanpulo.hosting.qsr.com.ph (Postfix) with SMTP id C01B0C1C2643
for <x>; Thu, 2 Feb 2006 02:48:00 +0800 (PHT)
Received: (qmail 62175 invoked from network); 1 Feb 2006 18:48:00 -0000
Received: from unknown (HELO ?192.168.1.103?) ([EMAIL PROTECTED] with
plain)
by smtp104.plus.mail.mud.yahoo.com with SMTP; 1 Feb 2006 18:48:00 -0000
Message-ID: <[EMAIL PROTECTED]>
Date: Wed, 01 Feb 2006 12:48:51 -0600
From: gp <[EMAIL PROTECTED]>
User-Agent: Thunderbird 1.5 (Windows/20051201)
MIME-Version: 1.0
To: PH-plug <x>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
X-Virus-Scanned: by amavisd-new-20030616-p10 (Debian) at hosting.qsr.com.ph
X-Spam-Status: No, hits=-1.3 tagged_above=-999.0 required=5.0 tests=AWL,
BAYES_00, DNS_FROM_RFC_POST
X-Spam-Level:
Subject: [plug] Apache 2 Virtual host Part II question
X-BeenThere: x
X-Mailman-Version: 2.1.5
Precedence: list
Reply-To: "Philippine Linux Users' Group (PLUG) Technical Discussion List" <x>
List-Id: "Philippine Linux Users' Group \(PLUG\) Technical Discussion List"
<plug.lists.linux.org.ph>
Sender: [EMAIL PROTECTED]
Errors-To: [EMAIL PROTECTED]
HERE IS THE SECOND WEBSITE CONFIGURATION
<VirtualHost *:80>
ServerName yyyyyy.xxxxxos.com
ServerAlias www.yyyyy.xxxxxos.com
DocumentRoot /home/erwin/public_html
ErrorDocument 403 /403.html
ErrorDocument 404 /404.html
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Road Runner takes complaints of Spamming Abuse very seriously. Our ability to continue to provide email services may be put at risk should it continue. As such, further substantiated complaints may, after review, lead to a suspension of service.
If you did send this email, please review the Spam Quiz listed at the bottom of this email. Please take steps to ensure that further complaints to do not arise.
If you do not recognize the email sent through your machine, it is highly likely that your machine has been compromised and we ask that you take immediate action to clean and secure your machine.
We encourage you to click on the following link and visit a Web site that provides a suggested course of action that may result in the successful removal of the malicious worm or Trojan horse and ensure your machine is less vulnerable to infection or compromise.
Important: Please note that there is never a guarantee that any software product will completely clean and secure your computer. You may wish to seek help from a third party, a professional or the computer manufacturer. Please contact us with the results of your actions by using the form found by clicking on the "I'm Fixed" button at the bottom of this Web page.
Thank you,
Time Warner (Road Runner) Abuse Control Team
1-877-588-8508
1-512-485-1477
Note: Time Warner Cable appreciates that spam is never welcome. We are working hard to limit the amount of spam that our customers receive. For more information about these policies and information on how best to report spam that you receive please visit http://security.rr.com/help.htm
Additional Resources
Starting the Computer In Safe Mode
How to Double Check Your Computer To Make Sure it is Secure
If you would like to have your computer scanned to make sure that your computer does not have ports open that may be vulnerable to attacks or infections please visit https://grc.com/x/ne.dll?bh0bkyd2. Scroll down to the middle of the page where you will see a button that says "Probe My Ports". When clicking this button you will be directed to another Web page which will give you the results of the scan letting you know if you have any ports open, and if so how to close them. If you have a firewall in place you may also select the button on this page that says "Test My Shields". This button will check your firewall to see if there are any holes that a predator or virus could get into. If the link above fails to load please visit http://grc.com/default.htm scrolling down the page to the section that says "Hot Spots". In this section you will see a link to "Shields Up". Click on this link which it will take you to the link that was mentioned above and just follow the instructions.
Disclaimer: Time Warner Cable and Road Runner do not endorse or support any of these products (with the exception of eTrust EZ Armor products). They are listed for your reference and represent only a small portion of those commercially available. These products and procedures are not a guarantee of resolving any existing infection or security problem and are offered only as suggestions.
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Spam Quiz
1. Are you importing a purchased list of ANY kind?
2. Are you sending to non-specific addresses such as: [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED], or other general addresses.
3. Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?
4. Are you mailing to anyone who has not explicitly agreed to join your mailing list?
5. Does your subscription process fail to confirm by double-opt in?
6. Have you falsified your originating address or transmission path information?
7. Have you used a third party email address or domain name without their permission?
8. Does your email's subject line contain false or misleading information?
9. Does your email fail to provide a working link to unsubscribe?
If you have answered YES to ANY of the above questions you may be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org)
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