hi guys,

our smtp/pop3 service is hosted outside the company and we have a helpdesk
system wherein it sends email to internal users regarding their current
task, however we are experiencing some problems lately, all mails sent by
the system e.g. [EMAIL PROTECTED] to [EMAIL PROTECTED] ... is not sent,
according to the mail logs of the smtp forwarder -> user unknown, the mail
behavior is, it is sending the mails locally to 127.0.0.1 instead of the
internet and/or mail service provider. our system uses sendmail. i dunno
what config to change in sendmail, i'm familiar with postfix relayhost and
relaydomain parameter but not sendmail. the problem is recurring from time
to time, the only solution was to change the hostname, but it is not
permanent, sooner or later it will recur again.

your inputs will be greatly appreciated.

jan
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