Yup check your web server logs. It may be that the password is accepted, but a different error is being encountered while trying to display the resulting page. Check also - you said _some_ of your users are encountering the problem - what is different in the setup (browser, network connection, etc) of those having problems vs those not encountering any difficulties?
Johann On Mon, Jun 16, 2008 at 10:08 AM, Ian Dexter R. Marquez <[EMAIL PROTECTED]> wrote: > Have you tried the usual troubleshooting route: checked web access and > error logs, checked Squirrel Mail docs, etc? Where do those lead you? > > On Mon, Jun 16, 2008 at 9:51 AM, AL Pelias <[EMAIL PROTECTED]> > wrote: > > Hi Johann, > > > > Yes were using squirrelmail for our web base email only for our users to > > download emails in the network they uses sendmail. Some of my web > > users are complaining of password problem regarding squirrelmail doesn't > > accept their correct password. When they log in using their account if > > the password is wrong it redirects to type again the password but when > > you type in the correct password it will display "a page cannot be > > displayed" page. > > > > What could be the cause of cannot be displayed page? > > > > Thanks, > > AL > > > > Johann Tagle wrote: > >> Haven't used squirrelmail for quite a while, but isn't it just a > >> web-based interface? Is it your only means to access your email, or > >> can you read your email using a desktop email client? Also, it's not > >> clear what you mean below: when the password is incorrect, > >> squirrelmail says so. But if the password is correct, what does it say? > >> > >> Johann > >> > >> On Fri, Jun 13, 2008 at 10:32 AM, AL Pelias <[EMAIL PROTECTED] > >> <mailto:[EMAIL PROTECTED]>> wrote: > >> > >> Hi Guys, > >> > >> My squirrel mail suddenly doesn't accept my password even if the > >> password is correct, but if the password is wrong squirrelmail > informs > >> me of a wrong password and ask to type again. > >> > >> Please let me know how can I solve the password problem or can I > reset > >> the password? > >> > >> thanks, > >> AL > >> _________________________________________________ > >> Philippine Linux Users' Group (PLUG) Mailing List > >> http://lists.linux.org.ph/mailman/listinfo/plug > >> Searchable Archives: http://archives.free.net.ph > >> > >> > >> > >> > >> -- > >> ------------------------------------------------------------------------ > >> > >> _________________________________________________ > >> Philippine Linux Users' Group (PLUG) Mailing List > >> http://lists.linux.org.ph/mailman/listinfo/plug > >> Searchable Archives: http://archives.free.net.ph > > _________________________________________________ > > Philippine Linux Users' Group (PLUG) Mailing List > > http://lists.linux.org.ph/mailman/listinfo/plug > > Searchable Archives: http://archives.free.net.ph > > > > > > -- > Ian Dexter R. Marquez > http://feeds.iandexter.net/Coredump > _________________________________________________ > Philippine Linux Users' Group (PLUG) Mailing List > http://lists.linux.org.ph/mailman/listinfo/plug > Searchable Archives: http://archives.free.net.ph >
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