On Thu, January 7, 2010 10:41, Joe Shisei Niski wrote:
>> oops - hit "send" instead of "save"
>>
>> anyway - when i'm simply connected to my ISP, i can't connect to any of
>> the following im services: Yahoo, MSN, AIM, or Google via XMPP (for my
>> employer's domain).
>>
>> The Empathy IM client seems to work, though somewhat intermittently.
>> Pidgin, on the other hand, can't connect to any service - unless i
>> connect to my employer's VPN.
>>
>> When connected only to my ISP, i can do dns lookups to all the IM
>> servers with no problem. i'm getting my IP addr via DHCP from my
>> Actiontec modem, which is configured to use  Easytreet's DNS servers.
>> i'm not running any firewall software. web browsing, ssh, mail, all work
>> without a hitch.
>>
>> Searching the Ubuntu Forums (once again) hasn't been too helpful. Any
>> pointers as to where this activity is getting logged on the system?
>>
>> -------- Original Message --------
>> Subject:     odd Pidgin connectivity issues on Ubuntu Karmic
>> Date:        Thu, 07 Jan 2010 10:33:15 -0800
>> From:        Joe Shisei Niski<[email protected]>
>> Reply-To:    [email protected]
>> To:  General Linux/UNIX discussion and help; civil and on-topic
>> <[email protected]>
>>
>>
>>
>> This one really has me scratching my head.
>>
>> Ubuntu 9.10 64-bit, Qwest DSL with Easystreet as my ISP. i use OpenVPN
>> (via NetworkManager) to connect to my employer from home.
>>
>> i have no connectivity issues for any app, with or without the VPN, ---
>> except for Pidgin (2.6.4).
thanks to all who responded with good suggestions.

By the time i had time to try them out, i was able (once again) to 
connect to all four IM services i use. Between reporting the problem and 
discovering it miraculously cured, i installed the latest updates 
(including kernel 2.6.31-17) - i wonder if that had something to do with it.

The only difference between my system software on the problem machine 
and my office machine is that the personal box uses 64-bit Karmic, and 
the office uses 32-bit. Since my query, i found 1 other user on Ubuntu 
Forums who had a similar issue. Now i almost wish it would happen again, 
just to go through the recommended diagnostics....

Joe
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