On Tue, 15 Mar 2016 10:50:30 -0700 Denis Heidtmann <[email protected]> dijo:
>I think I conclude that it is IPS technology, or another display mfg.'s >name for something similar. So now I just have to decide if the >occasional reports of hardware difficulties are a barrier. Re hardware failures: The video chip failed on my System76 Bonobo Extreme, necessitating a new motherboard. Fortunately, it was still under the one year standard warranty. They sent me a UPS label to ship it to them at their expense, and they paid the return shipping. They did the repair right away when they received it, but I was still out of a computer for several days. I am very satisfied with the service. I might add that I was not really out a computer at all. When I bought the computer they offered several hard drive and SSD options. I wanted a 512 GB SSD, but the biggest one they offered was 256 GB. So I ordered it with a 1 TB hybrid drive as the sole drive. I bought a 512 GB SSD from Newegg and installed / and /home in separate partitions on it, leaving the hybrid unused. When I had to return the computer to System76 I just took the SSD out, placed it in a USB carrier (under $20 at Fry's), and booted to it using my old Thinkpad. It ran much slower than my slick new Bonobo Extreme, but everything was just as before - all my programs, settings, etc. The Thinkpad didn't even flinch at the video settings. I really learned a lesson from the experience. In the future I will always have / and /home in separate partitions on an SSD that I can just pop into a different computer and carry on as before. I also had a different failure with my Bonobo Extreme. Being clumsy by nature I managed to dump an entire liter of beverage into the keyboard. Despite all the suggestions that I received here, there were several keys that I couldn't get working again. I ordered a new keyboard from System76, which they shipped right away. But when it arrived the box was crushed. I took the keyboard out and it was S-shaped. I called System76 and they shipped a second one out right away. Instead of waiting until I could ship the crushed one back they told me just to take some pictures of it and the box and e-mail them to System76 so they could present their claim to UPS. All in all I would put System76 at the top of my list of Good People to Do Business With. _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
