>On Sun, 2016-05-15 at 21:17 -0700, John Jason Jordan wrote:
>> About a week ago I added a USB 3.0 external DVD drive to my laptop.
>> It has been working fine. Today I disconnected it when I took the
>> computer to the Clinic. Also, before going to the Clinic I installed
>> all the recent updates for the OS (Xubuntu 14.04). There were a lot
>> of updates, including a new kernel. The laptop functioned fine at
>> the Clinic.
>> 
>> Back home I reconnected the new DVD drive, and used it to rip and
>> encode a DVD from my collection. This went perfectly. Then I started
>> to rip and encode a second DVD, but this one hung at 85%, probably
>> due to the media being scratched. I was encoding with Handbrake, so
>> I stopped the encoding, but Handbrake would not stop. This has been
>> a bug in Handbrake for a long time, although the upgrades I did this
>> morning included a new version. In the past I could simply kill
>> Handbrake, then manually eject the DVD. When I did so this time the
>> computer hung - no keyboard, no mouse. (No I don't have a way to SSH
>> into it.) 
>> 
>> I powered down and restarted it, then I cleaned the DVD media and
>> tried again. And once again, Handbrake hung on about 85%. I killed
>> Handbrake again, but this time the DVD light was still flickering.
>> So I pressed the eject button several times, and was suddenly
>> greeted with a black screen full of unintelligible command-line type
>> text, and two lights were flashing (hard drive and numlock? - can't
>> remember which is which). 

On Wed, 18 May 2016 11:29:41 -0700
Tim Wescott <[email protected]> dijo:
>This has been happening to me off and on since the upgrade to
>3.16.0-71-generic (64-bit).  70-generic would just randomly panic, so
>until 71 came out I was running 69-generic. ...
>
>Oh, I know why I haven't reported the bug -- it's because when you try,
>Ubuntu's bug base put you on this goddamned web-page merry-go-round,
>with buttons that you would think would put you into a bug report form,
>but instead go to things like a generic page on reporting bugs, a page
>on how to tell if you have a bug (my computer locks up -- duh), and god
>knows what else because at that point I figured that Ubuntu is trying
>to be like Microsoft.

Today it happened again and, as before, it involved the new USB 3.0 DVD
drive. The scenario was identical to the first event; i.e., I had to
kill handbrake because it had hung on encoding a DVD, and then I had to
unplug the drive because it wouldn't stop trying to read the DVD, nor
would it eject the media. A few moments later the keyboard and mouse
froze, although no flashing lights this time.

Tim reports above a similar problem with kernel 3.16.0-71-generic and
that he uses 3.16.0-69-generic instead. Although my Xubuntu 14.04 is up
to date, Tim is way ahead of me:

        uname -a
        Linux Devil-Bonobo 3.13.0-86-generic #130-Ubuntu SMP Mon Apr 18
                18:27:15 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

This computer has been upgraded to new kernels numerous times, so I'm
sure there are other kernel options in the Grub boot menu, that haven't
tried. I should add that I have a 128GB USB 3.0 flash drive that I
mount and umount constantly with never a problem, so it may be that the
problem resides in the new DVD drive. 

Later today I will search the net, including the Ubuntu forums to see
if I can dig up any more clues or workarounds. Having to reboot every
few days is not acceptable.
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