I don't have any answers for you on the Comcast front, but I can explain why Google gives you an error screen rather than an activation screen.
It's because Google (as a company) insists on using SSL encryption for all web traffic. Encrypted traffic is more difficult to redirect, and Comcast doesn't do it. If you were to manually enter http://www.google.com, you would probably get the activation screen. Normally, Google would forcibly redirect you to https://www.google.com (note the added S), which your browser then caches and pops up automatically for you next time, which is then un-redirectable by Comcast. -wes On Wed, May 10, 2017 at 3:33 PM, Denis Heidtmann <denis.heidtm...@gmail.com> wrote: > On Saturday 5/6 we could not reach the internet. After much conversation > w/comcast they sent a technician out on Sunday. He arrived early, seemed > knowledgeable. I had an old (rented) modem beyond eol. I had received in > the mail a replacement modem from Comcast many months ago, still in the > unopened box. (Why I had not installed it is for another discussion.) He > installed it, activated it, and everything seemed fine. > > The following morning (Mon.) the internet was not accessible again. Much > more phone conversation later it appeared that I needed to activate the > modem. Went through that process, which terminated in a screen saying "You > can now use your Xfinity service. But wait; you need give the modem time > to reset." I gave it some time, tried to close the browser, but was told > there was a download in progress. I waited a short time, tried again, same > download in progress msg, closed anyway. Now a strange binary file > appeared in my download folder "unconfirmed 792430.crdownload". But the > internet was accessible throughout the day. > > The following morning (Tues.) the same thing happened. I went through the > activation, this time not closing the browser until all was done. No > strange file. Internet fine until the next morning (Wed.; today) same > issue. I activated again, which restored internet access, but this time I > called. They sent a technician again. This guy I am not so sure about; he > had no explanation for the repeated need to activate. He left his card, > and told me to call him tomorrow if the problem repeats, and not to > activate--wait so he can see the issue. This what I plan to do. > > The symptoms are that when trying to get to a site (other than Google) > from the browser, I get the Comcast Activation screen. The tech said that > is the screen one gets when first installing a new modem. (When I try to go > to Google.com, I get the msg. that I cannot reach the internet..) > > It occurs to me that perhaps Comcast still has me and the previous modem > linked, so they keep wanting to activate the new modem. > > Any ideas? > _______________________________________________ > PLUG mailing list > PLUG@lists.pdxlinux.org > http://lists.pdxlinux.org/mailman/listinfo/plug > _______________________________________________ PLUG mailing list PLUG@lists.pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
