I have often seen this with "home-brew" mass mailings, especially from Windows systems. I have had very good results with MailChimp for this kind of thing. They have all kinds of tools and features. For smaller quantities, the service is free. I especially like the user management. People can subscribe and unsubscribe themselves with just a few mouse clicks. I have never had an issue with newsletters not going through, going to spam, or getting blacklisted.
Michael On Jun 14, 2017 11:04, "wes" <[email protected]> wrote: > > > > > > Is there anything I can run from here to try to find why these > > newsletters > > never arrive while other messages have no problems? > > > > Rich > > > > newsletters and other automated mailings are often sent through a third > party provider, which introduces the complexity of validating that provider > as an authorized party to send emails on behalf of that domain. normally a > domain is configured to announce only its own mail server as valid for > sending emails. extra steps are needed to give a mail sending service the > same level of authorization. > > additionally, these services are often miscategorized as sources of spam, > since many people misuse the reporting function in their email service to > report legit automated emails as spam. which means, their mass-mail > provider might be blacklisted at your end, which may or may not show up in > your logs, depending on how it's set up. even if it does show up, it may > not have the sender's name in it anywhere, so a grep for it wouldn't yield > results. it may show up as "attempted connection from 1.2.3.4, denied due > to blacklist" or similar. of course, if you don't know where it's > connecting from, you don't know what to look for. it may also not show up > at all, either due to configuration, or perhaps because the block occurs > upstream from your location. as in, your ISP could be blocking traffic from > that IP address. not terribly likely, but I've seen it before. I once had > to argue with network engineers at amazon, years ago when that was actually > a real thing that happened (ever), because they were blocking traffic from > my network while insisting that they weren't. > > if they're truly getting bounces from your address, ask them to forward you > a copy of the bounce message. this should be easy enough, even for a > non-technically-inclined person. more likely, if they're using a mass-mail > service, they get a dashboard report of their mailing, along with stats for > things like successful and failed deliveries, which may be reported as > "bounce rate" or similar. it'll be up to the service to either provide (or > not provide) any features for seeing why a given email failed. > > are you friends with anyone who does get the newsletter successfully? ask > them to forward you a copy of it (preferably with headers included), so you > can examine the differences between that one and an email that reaches you. > or, you can use an account at a different mail service (gmail or whatever) > to sign up for the newsletter, then see if you get it there. if you do, you > can then compare the headers of that one to those of an individual email > you receive successfully on your primary account. > > -wes > _______________________________________________ > PLUG mailing list > [email protected] > http://lists.pdxlinux.org/mailman/listinfo/plug > _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
