Is anybody else using StableHost for web hosting and email? I've been having some problems with email going through StableHost. I've been back and forth with them since Monday night. They finally found a solution for my email, but haven't found one for my wife's email. The techs that I've encountered during this time have been polite (it's all done via email to my gmail account with up to an hour between responses) but it's hard to tell how much they know. Sometimes I get an answer that sounds like they don't know what to do. Sometimes I get an instruction that is pretty general, and it takes another hour to get an explanation. They ask for as much detail as I can provide on their initial ticket page. When I provide more detail in the emails, sometimes it's like they didn't see my question.
They just did a server migration over the weekend, and the problems began after that. I don't know if it's that they're just swamped with problems, or if this is normal response time for them. I've not had this kind of response in the few times I've needed assistance in the past. Anyway, mostly just venting, but I'd like to know if anyone else is experiencing problems with StableHost. -- Regards, Dick Steffens _______________________________________________ PLUG mailing list PLUG@lists.pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug