On 1/3/24 18:31, Keith Lofstrom wrote:
On Tue, 2 Jan 2024, Keith Lofstrom wrote:
Anybody on the list subscribed to Ziply Fiber?
THANKS TO ALL for EXCELLENT and COGENT responses to my question
about Ziply static IP. $10 (or even $50) extra per month for a
business class connection with a static IP is well worth it -
much time and confusion saved when there is no time to debug
my ONLY connection (needed to look things up).
I know I can simulate static behavior with DHCP and dynamic
DNS and proper configuration, but I prefer simple and robust
to clever. I'm old enough that "clever" is in short supply.
Regards "business rates and business department" ...
I learned similar good info from a Ziply install tech (crusty
opinionated overall-ed bearded ex-hippie, my favorite variety
of expert) who was servicing a neighbor, a few months ago.
He said the best part of Ziply business class is a US call
center rather than Asian, staffed with people who know the
subject rather than parrot menus. We talked for a while,
but I forgot to ask him about static IP.
Fwiw:
I'm not a Comcast customer, but I've heard that Comcast uses off shore
customer support for their residential customers.
With Ziply Residential I seem to reach call centers in the southeast US,
judging from their accents alone. I've never spoken to a customer or
technical support agent when dealing with issues with my mom's service
that sounded off-shore.
--
Russell Senior
[email protected]
