I've been getting this problem when I reinstalled StarOffice 5.2 and/or
OpenOffice build 641 on my home PC (Athlon, kernel 2.4.17-xfs, Debian Potato
r5). Since last Friday, whenever I reboot the machine, the SO/OO install just
gets wrecked when I try to run StarOffice or OpenOffice by the next session.
Here's the error message in OpenOffice:
The application cannot be started.
The configuration service is not available.
Do you want to start the setup application to repair your installation?
[yes][no]
In StarOffice it was kinda more descriptive (it reads the initialization script
file instead of the normal, like OpenOffice...)
In the StarOffice 5.2 installation, the following file could not be found!
/home/himiko/office52/user/sofficerc
StarOffice 5.2 requires this file to be executed correctly. With the aid
of the setup program it may be restored.
Click 'Repair' to let the setup program repair your 'StarOffice 5.2'
installation. Click 'Cancel' to terminate the installation now.
[Repair][Cancel]
I believe this can be a mitigating factor: Power was tripped Friday at our
place. When it did came back, my /home (XFS) developed a file hole in
.gnome-errors, which skyrocketed my harddisk consumption to 99% from 67%.
Deleted the file using the XFS tools, but df didn't report filesize normally
until I rebooted. Then this problem started appearing.
I checked in StarOffice. the sofficerc file is still there. There should be no
reason for this message to appear then. I tried the "repair" option, but
unfortunately it doesn't repair anything at all.
Did the same in OpenOffice (the repair thing). It doesn't repair.
Running again the setup program as a normal user results in a segmentation fault
in OpenOffice. Running the setup program again as a normal user in StarOffice
5.2 can repair the installation, but the line "Initializing the StarOffice
components for the first time after installation" still appears even after
opening and closing StarOffice repeatedly.
Invoking OpenOffice from an Xterm mentions:
OpenOffice.org641/soffice: //HACK: No such file or directory.
Even when I "touched" HACK in / and make it have perms 777 it still doesn't
repair. The tool fired up but it quitted immediately w/o notification. I believe
it also segfaulted.
Saw nothing in the logs as to what happened which caused this. tried importing
user info from StarOffice to OpenOffice and vice versa, but it doesn't fix.
I tried reinstalling StarOffice and OpenOffice already repeatedly since last
Friday night, but it still doesn't work. Tried the network (-net or /net)
install too (installed it in /usr/share, /usr is also a separate XFS partition),
but it still doesn't work, as a reboot is all it takes to wreck my install, as
well as the local install but this thing still happens.
The problem manifested itself starting last Friday. I already had back then a
working install of StarOffice 5.2 which I don't have too much of complaints...
Removing the local setup files and the user52.rdb and .sversionrc then reinstall
doesn't work also.
Tried the arduous process of fsck and XFS repairs. No avail. Even mkfs then
copy back again all the data for /home doesn't solve the problem.
Any idea how to solve this? I'm still working on what the hell really happened, and
any suggestion would be extremely welcome on how will I isolate the problem's source.
This doesn't happen with the other programs - only with
StarOffice and OpenOffice, so it's kinda weird what has really happened. I've
been able to run them without any problems back then.
Thank you!
Paolo Alexis Falcone
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