They called me when they wanted money. Their online bill payment is also broken, so I just waited to get a call. You can try mailing billing or support. I was told that those are the only ones that work. What a cluster fsck.
On Dec 9, 2017 8:02 PM, "Eric House" <[email protected]> wrote: > Hi, > > I was one of the folks who stuck with SpiritOne too long, but instead of > email I had a domain hosted on a VM with them. It went offline back in > September when all else went south. They're at least claiming that email is > working again, but nothing's been said about VMs, and of course none of the > contacts on their site works. > > There appears to be something at the other end of my old static IP address, > but it doesn't let me ssh in. Trying to connect to port 80 gets their > generic SORRY cPanel page -- so it appears they still own the address at > least. Not sure why something else is running there (on port 22 anyway.) > > I've long since rebuilt my server at another hosting service (Linode; happy > with them so far) but would love to get at the data I had on the SpiritOne > instance. Any ideas on getting in touch with them? Do they have an office > one could walk into? Given that the phone number they list is "no longer in > service" I'd expect to find it boarded up, but I'll happily be told I'm > wrong. > > If worse comes to worst, I imagine they'll be in touch in April when the > year I prepaid is up, as my credit card's changed and the number they have > won't go through. :-) > > Thanks, > > --Eric > _______________________________________________ > PLUG mailing list > [email protected] > http://lists.pdxlinux.org/mailman/listinfo/plug > _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
