Hello plug@ I've been trying to contact SpiritOne since October 13th of this year (2017). I've tried contacting billing@, support@, as well as the two email addresses listed on the front page of their site (forrest at aracnet, and paul at spiritone).
I've received no response to any of them. I have an email-only subscription with them, and receive an authentication error any time I try to retrieve email from my account. At this point, I'd just like to cancel my service, but cannot contact anyone to even do that! I'm currently living and working in Japan, so with a 17-18 hour timezone difference trying to find the time to call them during office hours is difficult. I was planning on calling them soon, since work is winding down a bit as the holidays approach, but a recent email on the list said that even their phone number has been disconnected, so even calling them may not be a possibility. Also, the credit card I've been using to pay them expires in a few months. I'm billed annually, so it will have been expired by the time it renews. I initally wanted to receive a prorated refund, but at this point, I'd be happy to just know that my account has been cancelled and won't auto-renew or be sent to collections because of SpiritOne's inability to be contacted regarding the matter. Does anyone know of *any* possible way I can get into contact with someone at SpiritOne? An email, phone number, carrier pigeon address, or anything at all? -- Bryan _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
