On Tue, Jun 2, 2020 at 3:17 PM Rich Shepard <[email protected]> wrote:
> On Tue, 2 Jun 2020, John Jason Jordan wrote: > > > Interesting. So far the only video conferencing I have done is when I > have > > a video appointment with a Kaiser doctor. The first few times it worked > > fine in Chromium 80.0.3987.87 on Xubuntu 18.04 with my laptop (needed for > > the camera). Since it worked in Chromium I never tried Firefox. > > What's even more interesting are the cloud conferencing hosts who claim to > support linux ... as long as your distribution is Debian or Ubuntu. I > thought this wall between distributions was permanently breached about 20 > years ago. But, freeconferencecall.com told me explicitly that they did > not > support Slackware. I recall seeing a couple of others that supported Debian > and Ubuntu only. I wonder how long it took them to figure out how to block > other distribution users. > > Ok, hold on a minute. Nobody is BLOCKING other distros. When a support guy says "We don't support Slackware" it simply means that they cannot take responsibility for every possible scenario for every distro in existence. To "Support" something is to say that you will actively work to identify problems for that given thing. If a problem occurs, you will attempt a fix. This is NOT a declaration of blocked functionality, and by no means suggests that what you are doing is not possible. It simply means that the support technician you spoke with is not going to take time out of his day to figure out why your system isn't working. He's basically telling you to figure it out yourself. There are a number of subtle differences between the various distributions. It's unreasonable on your part to assume that a given company can accommodate the several dozen major desktop distros, in addition to every random fork and derivative. I myself have had to tell people this. The devices i work with are commonly used on certain linux distros, and I've literally had to tell Fedora and Arch users that we can't sit down and identify the infinite number of possibilities for bleeding edge distros that upodate every damn week. I even ran into a storage driver issue on AIX and had to tell the guy that ruling out software related issues is his responsibility. I give these answers all the time where I work. Here's an example: One of our devices is preformatted with EXT3 and for that particular product we 100% test every part. When a windows user calls and says that it's not working, I tell them that Windows is unsupported, and explain that if they want to use our device on Windows or macOS, they will need to be aware that we cannot gaurantee anything. "We don't support Windows for this product." Of course, most intelligent people realize pretty quickly that our product is a SATA HDD enclosure and therefore works with windows out-of-the-box. -Ben _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
