Michael L Torrie wrote:
As we're constantly reminding our users, E-mail is, and never was designed to be, an instant form of communication. Nor is it intended to be reliable, although it will try and try for days. If you need to get in touch with someone urgently, you should use a medium that is designedfor that, such as a voice call.
I agree completely. However, this doesn't seem to be the consensus among those that don't know better. Both me and my tech support have fielded a great many of angry complaints when an email is delayed even by an hour.
We try explaining their error in judgment, but when you provide mail services for the masses, you can't afford to implement greylisting widely.
--lonnie
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