I was asked to forward this to the utah lugs -- grant
Hi Folks, We have at least 4 open positions in North America, If you know someone talented in one or more of core areas, who is interested in working for Red Hat in a technical capacity, then please read on. You may forward this email to any referral, LUG, but please not to any agencies. Interested persons who'd like an informal chat can email/call me. Here are our current US positions. # Mountain View, US http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=1621 # Tyson's Corner, US http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=1807 # Atlanta, US http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=2053 # Boston, US http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=2052 Below is a view of what we do in Help Desk and the talented people we look for to contribute to our core and other increasingly critical activities that positively impact Red Hat as a business. Team members have joined from a very wide range of cultures, experience, skills, thinking, opinions and personalities. Everyone is talented in one or more areas, which combine to make us a formidable unit which outpunches our weight. We're an agile and flexible team which allows us to adapt to the changing needs of the corporate and business unit partners' strategy and requirements. <snip> Help Desk is effectively a special operations group inside the IS/IT organisation in Red Hat. We are growing very rapidly as a team, and also in terms of the broad services we provide to the company's users and business units. We're looking for smart people who much prefer to use Open Source products in their daily work. The Help Desk team supports Red Hat internally in a very wide range of services, from desktop SA (systems administration), support, training, internal tools R&D (software development), system management of over a 1000 Linux PCs, user hardware procurement and data backup company-wide, to name a few. On any given day a team member will be resolving user problems of all technical types, implement existing, and participate in designing new solutions, desktop SA, some server SA, test/write some code/tools, represent the team at the business level interfacing with other non-IS/IT groups, training, creating documentation and, all together, making a distinctive personal contribution to the development of what a unique (Linux) Help Desk. Help Desk also leads Productivity Applications. In addition, we are building up a formal Service Desk for the IT department in addition to our current IS support. It is an extraordinairy phase for the team, growing faster than we expected, yet being in control. On any given day a team member will be resolving user problems of all technical types, implement existing, participate in and design new solutions, perform desktop SA (Systems Administration), some server SA tasks, test/write code/tools,crepresent the team at the business level interfacing with other non-IS/IT groups, give training, write documentation and, overall, making a distinctive personal contribution to the development of what a (Linux) Help Desk should be. Add to that: a practice of earning early responsibility for a global piece of our business, the prospects of travel and working abroad, performance based promotion, and via VTL (Virtual Team Lead) responsibilities exercising leadership and man management skills in a variety of areas. We believe in the power of Open Source in the right hands (almost everyone right ;-) ), and the application of those principles and practical methodolgies from software to services. It's a great time to join the team, we are beyond a minimal size now, enough to allow distinct specialization at a business and/or technical level on top of developing a very high level of skill and experience due to our rapid team development model. Members of the current team include former: - Server SAs - A trainer specialising in the desktop and security - Help Desk professionals - Computer Science students, straight from college, with Linux support - An Open Source researcher and programmer - A migration specialist (Windows to Linux) - An IT consultant who also designed an Indian call centre - Unix support engineers The Virtual Teams within Help Desk have a global reach and responsibility within Red Hat. The VTLs (Virtual Team Leads) rotate annually in general, with deputies/members too - this gives everyone the opportunities for exposure to deeper technologies, processes and relationships, experience and change in these specific areas. Management Team Lead Productivity Applications User Data Backup Content Services Security R&D Server RHN Inventory Installation Services Training Procurement Recruitment </snip> /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
