On 3/21/07, Von Fugal <[EMAIL PROTECTED]> wrote:
I second that Veracity is bad. Although I don't have much to compare it to. Compared to what I have now... I find myself wishing I still had Veracity. In general my experience with Veracity was unreliable, although the support was friendly and informative, e.g. "yeah, we know the problem and we're working on it, should be up in X." I just wished they didn't have the problems to begin with.
We have Veractiy, now Nuvont, on iProvo. We have never had a problem with Internet or Phone but our TV has always had problems. We have been through 5 or 6 set top boxes with various problems. They freeze up, the DVR model is *LOUD* so don't put one in your bedroom if you want to sleep, plus it has this very bright blue LED on the front that you can't turn off. The features for the DVR are lousy in my opinion. The support was OK when we could get a hold of them. When we've had problems it has always been easier for me to just go down to their offices, which are just a block away from my office, than to try and call them. I wouldn't recommend MStar either. Some of my neighbors went weeks with no phone service recently. They were let out of their contract and have switched back to Qwest. I too would jump to XMission in a second if they were allowed on iProvo. I think iProvo has become the poster child for failed municipal networks. While Utopia has it's problems it is far more successful simply because it at least has a few competent providers, AT&T and Xmission, even if Dynamic City is able to foul things up for them from time to time. With iProvo you have to go with 1 of 2 horrible choices. Stay away from Veracity and MStar. Dan -- I swear Power Point is going to be the downfall of higher education in western society. /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
