Nicholas Leippe wrote:

Compare to Comcast (when I was in California, so maybe it's not fair):
Me: "I'm having connection troubles"
Comcast, after waiting on hold for 30 minutes: "reboot your modem, sir"
Comcast, after reboot does nothing: "I'm sorry sir, I can't help you. Let me schedule for a tech to come out sometime this week..."
MY Comcast stories are worse(or better depending on how you want to look at it). Thanks for the information. Next time I talk to the senator I will be better prepared.

Kyle

--
no amount of fear can stop the rise of free media, or free software (they are 
the same, after all)

Jonathan Swartz
CEO Sun Microsystems


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