The big issue is the limited amount of choice. RapidWave doesn't cover my area (rural south utah county), and neither dsl nor cable reach my location... thus it's either 56k Qwest dialup or Digis for me--so the better of two evils.
I originally had radiowave (or something like that), which did not do any sort of capping, but they were acquired by Digis. Digis works "ok", as long as you don't exceed their insanely low bandwidth thresholds and trigger their throttling, which btw throttles to an unusable *128Kbps* for the remainder of the period (till midnight or till the month ends, for daily limit or monthly limit respectively). Worse, while in their throttled condition, they do not appropriately apply QoS, so voip traffic (if you use voip--their's or anyone else's) will not get any sort of priority, and becomes an unusable service--hope you don't need 911 till after midnight. Their highest residential plan "7Mbps" (5up/2down--since when can you add both directions and call it 7Mbps anyways?) limits are at (when I last checked) set at 2GB daily, 12GB monthly. Not very hard to exceed with just a few hulu episodes, a few long voip calls, or a netflix online-movie or two. Do any amount of googling on Digis and you will find a large number of threads discussing their throttling policies and overage pricing. Their higher plans equate to highway robbery for additional bandwidth, which would be considered a normal amount in today's day-and-age of media-driven internet usage. I believe comcast's monthly bandwidth allotment is upwards of around 250GB before any throttling... That said, if all you do is browse the web and do email, it will probably suffice. Also, I do agree with others in that I have had good service from their techs. Most are quite knowledgeable, and they have had reasonably quick turnaround on issues. I have a free public static ip (but that could be because I was grandfathered in from the prior contract they acquired). When I called to have them set up the reverse DNS delegation, they knew what it was, and had it done in less than 24hrs. Try that with comcast... /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
