That 3 hour one was from the guys doing the NuSkin tear-down/construction forgot where blue-stakes had marked.
Expensive day for that project: On Wed, Aug 10, 2011 at 1:06 PM, John D Jones III <[email protected]> wrote: > On 08/10/2011 11:43 AM, Eric Olsen wrote: >> It's exactly as Tod said. Veracity was great as long as it worked (so >> Utopia's connection was great). When it went down however, their customer >> service was horrible. If your internet ever goes down, don't expect their CS >> reps to know what's going on or if it will ever be fixed. > I can agree with this, I've been with them in Provo, since it was > iProvo.. bounced from MSTAR to Broadweave to Veracity. Broadweave was > good about notifying us about planned outages, and those were far and > few between, and never lasted more than a couple minutes. Veracity has > been pretty awesome, though there have been two pretty massive outages, > one where they knew nothing about what happened, this lasted about 3 > hours, then a couple weeks ago, they 'lost a concentrator' that took us > down for near 3 hours. But they called me to let me know when it was > fixed and what it was that broke.. Other than these two burps, I'm more > than satisfied with them, I'm not thrilled about the auto-pay, but I > always make my payments 10 days before they want to withdraw, so it > doesn't really matter. I don't know what they're like in Draper, but the > service I've experienced has been pretty alright. > > /* > PLUG: http://plug.org, #utah on irc.freenode.net > Unsubscribe: http://plug.org/mailman/options/plug > Don't fear the penguin. > */ > -- Jayce^ The Cloud is my Platform ΜΟΛΩΝ ΛΑΒΕ /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
