Though brand means nothing of course (since none of the brands in this > study except maybe Asus actually manufacture laptops), the fact that > failure rates are about the same across the board means that to me, > warranty becomes an important factor in my buying decision. How long is > the warranty, what does it cost, how effective is it, how easy is it to > get warranty service, and how am I treated by those honoring the > warranty. A four-year warranty is pointless if you can't get it > honored. Especially as a mere civilian, and not a business customer. > > What are peoples' experiences with warranties on personal laptops? Did > you have to send them away? Were you hassled? Charged money when you > shouldn't have been? Excuses made for not honoring the warranty (you > dropped it didn't you)? > > That is the reason I buy thinkpads. I take them to VLCM in Orem and have them back within 48 hours.
-- *Jeff Nyman* *IT Coordinator* American Leadership Academy /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
