On 01/25/2013 03:24 PM, Joshua Marsh wrote: On 01/25/2013 03:24 PM, Joshua Marsh wrote: > One of my favorite support calls with them went like this: > > My Brother: Our Internet is really slow. > Comcast Support: Do you have more than one computer? > My Brother: Yes. > Comcast Support: Are you pressing enter at the same time? > My Brother: Huh? > Comcast Support: If you are both in the browser and press
Maybe we can start a new entertaining thread here. Everyone post their favorite comcast (or other) gaffes. One of my favorites was when the rep told me to unplug the cable from the wall so it can "degauss." What a hoot. I also on numerous occasions had to pretend I was using Windows and translate what they asked of me into Linux commands on the fly. After checking some settings, the rep said, now reboot so that your computer can get a new address. So I did an ifdown and ifup, ran ifconfig, and then sat there for a bit, and then said, "okay it's back up." The rep said, "wow your computer boots up so fast." For the last five years I had comcast in Provo, I had zero problems with it, after five years of many problems. So who knows. Maybe they finally go their act together. /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
