Pluggers, You're my only hope <http://www.youtube.com/watch?v=xIFJLMyUwrg>.
I'm working with a small company that's having a problem. They are using a CenturyLink DSL modem (a ZyXEL PK5000Z with firmware version QZP002-3.4.012.0-PK50000Z) and CenturyLink as their ISP. They are able to access all websites they want and need except one - www.snow.edu They can get to all .edu sites it appears (ie. nd.edu, utah.edu, usu.edu, byu,edu, suu.edu) and all commercial sites including yahoo.com, google,com, ibm.com, cnn.com, amazon.com etc.) The only site to which they cannot connect seems to be www.snow.edu Accessing www.snow.eduworked fine until about 2 weeks ago. I'm able to ping www.snow.edu and it resolves to 144.17.90.8 and if I plug that IP address in a browser, nothing happens (page cannot be displayed error message). I called and worked through a long ticket with CenturyLink tech support (rebooting the modem, powering the modem off for 3 minutes and back on, changing DNS addresses, etc.) all to no avail. I was told to send a message to [email protected] (which I've done and heard nothing back). I called and talked to the www.snow.edu spam log watching person and he said that the IP address is not showing up in any of his logs. Also, this is their public facing website so they are not filtering or blocking any thing. Any ideas of what might be going on? Thanks. JOEL /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
