i have found the culprit:
5GHz wifi access point used by LMS machine.

i happened to check the machine and it was connecting to the 5GHz AP
i'm guessing due to its stronger signal.
i disabled the 5GHz and instead connected to the 2.4GHz AP.

and all seems to be working normally!

n.b. 
come to think of it, i have had issues with 5 GHz elsewhere.
e.g., on a laptop running Ubuntu, Thunderbird has trouble connecting to
mail servers.


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