Ok, I listened patiently to Radio 4 until the problem recurred, then
called A&A tech support. After establishing that we were talking about a
problem with streaming radio, not video, the guy put me on hold for a
while to look at what was going on.

He went on to say that he has made a change so that there is now no
traffic shaping going on (and implying - but not explicitly stating -
that there had been traffic shaping). I was told that some value (didn't
catch which one, I'm afraid) had now been turned up 'to 110%'.

So, we'll see. Radio 2 has been streaming fine for the last 20 mins...


-- 
Peter314
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