Fwiw, here is what Napster had to say when I emailed their support about the problem. The -"no later than the early Spring of 2011"- is a discouraging, but not necessarily worse than over-promising. They did not respond to my request for customer credit as compensation for the time the service is unavailable.
-"Thanks for contacting Napster Customer Support. Thank you for making us aware of the issues you are experiencing accessing Napster through your Logitech device. We want to assure you that we are aware of the continued and often frustrating service quality issues that youre reporting and we consider it to be below the standards of quality and reliability that we expect for our service. Teams at Napster and Logitech have investigated these issues and found room for major improvement in the quality of our integration. To that end, weve been working with our partner Logitech on rebuilding the experience from the ground up to ensure that these issues are resolved and that we can continue to deliver on the promise of music everywhere. We are actively investigating service enhancements, and will continue to communicate our progress in the coming weeks. We are focused on bringing a solution to our customers as soon as possible, and no later than the early Spring of 2011. We appreciate your continued patience while we make the necessary changes, and are looking forward to providing an improved service experience for our Logitech customers very soon. Thanks for using Napster! Quincy W. The Napster Team"- -- aubuti ------------------------------------------------------------------------ aubuti's Profile: http://forums.slimdevices.com/member.php?userid=2074 View this thread: http://forums.slimdevices.com/showthread.php?t=83821
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