Hi - Is this the right place to ask about a problem with Triode's
iPlayer plug-in? Or should I start a new thread in this forum? Or where
should I post this? I've tried several places already and had no replies
yet. 

I recently bought a Squeezebox as a birthday present for my mother
primarily so that she could have a portable radio for listening to BBC
"listen again" radio, because currently she has to sit at her PC in
order to do so, which is inconvenient.

Once I'd bought it, I realised that the only way to give her the
functionality I'd bought it for was to install Triode's wonderful
iPlayer app, which Logitech won't support. That's okay as long as
someone will support it.

The app works beautifully except for three problems I'm experiencing,
which I'd appreciate help with.


PROBLEM ONE: WORLD SERVICE

First, in the case of the BBC World Service, listening live to the World
Service works great, but when I try to use the "listen again" service
for the World Service, it doesn't work. It works for *all* other BBC
stations other than the World Service.

What happens if I try to play a BBC World Service programme on "listen
again" is as follows:

a) I select either "Internet Radio" or "My apps" (it makes no difference
which way I access the app)

b) I select "BBC Radio"

c) I do NOT select "listen live" but instead scroll down to "BBC World
Service"

d) I select a day - let's say "Wednesday" for the sake of argument.

e) I select a programme - let's say "Hardtalk", which was broadcast at
9:05, for the sake of argument.

f) It loads the programme, displays and image of the interviewee, and
displays the slider bar, which even moves as if the programme is
playing, but there is no sound.

As I say, with any BBC station other than the World Service, I don't get
this problem - the programmes all play fine.

Any idea what could be causing this, and is it fixable in the forseeable
future?


PROBLEM TWO: MISSING PROGRAMMES

When using the app to listen to again, quite a few programmes are
missing - so far I've only noticed this in the case of Radio 4, but I
listen mostly to Radio 4, so I don't know about other stations. To
reproduce this problem:

a) Select BBC Radio 4 FM listen again, using the same procedure as
described above (or LW, but in this example use the FM one).

b) Select a day, let's say Wednesday, for the sake of argument.

c) Scroll down to where the programme "The New Elizabethans", which was
broadcast at 12:45, should be. It isn't there. Instead the schedule
lists "You and Yours" at 12:00, which lasts 45 minutes, and then "The
World at One" at 13:00, but nothing in between.

d) Another example from the same day: the programme "The Alien Birds
Have Landed", which was broadcast at 13:45, isn't listed either; nor is
"Fixing Broken Banking", which was broadcast at 15:00. And there are
other missing programmes, even on that one day.

All of the missing programmes are listed on the BBC schedule page at:
http://www.bbc.co.uk/radio4/programmes/schedules/fm/2012/08/22

... and they are all available to listen to on iPlayer if one uses a
computer. 

Any idea what could be causing this, and is it fixable in the forseeable
future?


3) PROBLEM WITH REWINDING AND FAST FORWARDING

If i try to use the rewind or fast forward buttons while listening to a
BBC "listen again" programme, using the iPlayer plugin, more often than
not it jumps back to the start of the programme, which is very
frustrating. This doesn't happen if I listen to an mp3 file by making it
a Favourite in mysqueezebox.com - in the case of streaming mp3 files,
the rewind and fast forward buttons work fine. Any idea what could be
causing this problem?


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