Triode wrote: 
> I still suspect this is a firewall or connectivity problem as the helper
> app does not see to receive any connections from the player.  Can you
> prove whether it is possible to connect to the helper app port from
> another machine - e.g. try telnetting to it?  Maybe try changing the the
> helper app port.

Ah I think we're getting somewhere.  I can telnet in to the helper app
port (9005) from Subnet 1, but not from Subnet 2.  I can access port
9000 from both subnets.  I tried changing the port to 9015 and after
confirming that the port was open with Netstat I could still only access
it via Subnet 1.   

As the internet connection is in Subnet 2, that will be why the helper
app is failing.  At least I know where the problem likely lies now,
although I don't know how or why one port is accessible (9000) and
another is not (9005) when both are open.

Any advice?
Thanks


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