Tim-Ann wrote: 
> Hi there,
> 
> So a new install of 7.8 (98243) latest version, it seems to login but
> again Helper App not running.
> 
> Helper App: Running
> Current logged in to Spotify
> Login Error: No error
> Last Error: No error
> 
> 
> 
> 
> [14:31:13.429] main:420
> C:\PROGRA~3\SQUEEZ~1\Cache\INSTAL~1\Plugins\Spotify\Bin\MSWIN3~1\spotifyd.exe
> 2.2.16 started
> [14:33:49.337] main:591 req: status.json res: (null) par: (null) prot:
> HTTP/1.0 auth: (null)
> [14:33:49.352] process_status:1279 process status
> [14:33:58.089] main:591 req: status.json res: (null) par: (null) prot:
> HTTP/1.0 auth: (null)
> [14:33:58.089] process_status:1279 process status
> [14:34:17.776] main:420
> C:\PROGRA~3\SQUEEZ~1\Cache\INSTAL~1\Plugins\Spotify\Bin\MSWIN3~1\spotifyd.exe
> 2.2.16 started
> [14:34:18.244] log_message:80 log: 13:34:18.244 I
> [c:/spotify/libspotify/client/core/offline_authorizer.cpp:289] Unable to
> login offline: no such user
> [14:34:18.259] log_message:80 log: 13:34:18.259 I [ap:1766] Connecting
> to AP ap.gslb.spotify.com:4070
> [14:34:18.353] log_message:80 log: 13:34:18.353 I [ap:1224] Connected to
> AP: 193.182.8.65:4070
> [14:34:19.258] log_message:80 log: 13:34:19.258 I [user_cache:138]
> UserCache::initiateGetUsers() will query for 1 users
> [14:34:20.350] main:591 req: status.json res: (null) par: (null) prot:
> HTTP/1.0 auth: (null)
> [14:34:20.350] process_status:1279 process status
> [14:34:38.384] main:420
> C:\PROGRA~3\SQUEEZ~1\Cache\INSTAL~1\Plugins\Spotify\Bin\MSWIN3~1\spotifyd.exe
> 2.2.16 started
> [14:34:38.384] main:450 Config: username: Tim-Ann cachedir:
> C:\ProgramData\Squeezebox\Cache\spotifycache bitrate: 320 volnorm: 1
> httpport: 9005 cliport: 9090 cacheaudio: 1
> [14:34:38.836] main:539 new connection
> [14:34:38.836] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:38.836] main:691 no remembered user
> [14:34:38.836] main:1600 bad request for socket or no track
> [14:34:39.148] main:539 new connection
> [14:34:39.148] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:39.148] main:691 no remembered user
> [14:34:39.148] main:1600 bad request for socket or no track
> [14:34:39.460] main:539 new connection
> [14:34:39.460] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:39.460] main:691 no remembered user
> [14:34:39.460] main:1600 bad request for socket or no track
> [14:34:39.772] main:539 new connection
> [14:34:39.772] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:39.772] main:691 no remembered user
> [14:34:39.772] main:1600 bad request for socket or no track
> [14:34:40.084] main:539 new connection
> [14:34:40.084] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:40.084] main:691 no remembered user
> [14:34:40.084] main:1600 bad request for socket or no track
> [14:34:40.396] main:539 new connection
> [14:34:40.396] main:591 req: status.json res: (null) par: login prot:
> HTTP/1.0 auth: (null)
> [14:34:40.396] main:691 no remembered user
> [14:34:40.396] main:1600 bad request for socket or no track
> [14:34:55.481] main:539 new connection
> [14:34:55.481] main:591 req: status.json res: (null) par: (null) prot:
> HTTP/1.0 auth: (null)
> [14:34:55.481] process_status:1279 process status
> [14:35:07.993] main:539 new connection
> [14:35:07.993] main:649 attempting login for user: Tim-Ann
> [14:35:08.071] log_message:80 log: 13:35:08.071 I [user_cache:138]
> UserCache::initiateGetUsers() will query for 1 users
> [14:35:08.071] logged_in:53 logged in
> [14:35:08.086] log_message:80 log: 13:35:08.086 I [ap:1766] Connecting
> to AP ap.gslb.spotify.com:4070
> [14:35:08.180] log_message:80 log: 13:35:08.180 I [ap:1224] Connected to
> AP: 193.182.8.83:4070
> [14:35:09.163] main:539 new connection
> [14:35:09.163] main:591 req: status.json res: (null) par: (null) prot:
> HTTP/1.0 auth: (null)
> [14:35:09.163] process_status:1279 process status
> 
> 
> One thought I have my Mac Mini running using port 9005 is that the cause
> but the Mac Mini was not running when the problem began, just a
> thought.
> 
> Tim.

Suggest reading the logs you are posting... If it says no remembered
user then you need to add the username/password again. Until this goes
away it can't work.  If you don't get log messages related to storing
the password then check there is only one version of the help app
running - its easiest to do this by rebooting the machine - did you do
this?


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