On Tue, 29 Apr 2008 14:47:07 +0100 Hans <[EMAIL PROTECTED]> wrote: > Then each ticket page will display a comment box, and comments will be > written to the page just like a simple forum. When a ticket gets closed, the > comment form will be disabled.
That's a nice simple design. I like that. The bloat of the major Helpdesk apps is very non-pmwiki style. It could be expanded with logins maybe by tagging a user number to the page ID, since tickets are user specific. Store the users email, and a random passwd as MD5 checksum, which only needs comparing to the user input, in a non-readable page or flate file. Then filter pages by user ID. Does that sound possible in practice? I guess user tracking works with sessions on? That's the bit I'm not sure about. Marcus _______________________________________________ pmwiki-users mailing list [email protected] http://www.pmichaud.com/mailman/listinfo/pmwiki-users
