On May 2011, at 6:58 PM, Sahil Tandon wrote: > On Mon, 2011-05-02 at 18:09:48 -0700, Des Dougan wrote: > >> On a new postfix/dovecot configuration, email is generally working OK. >> That said, I'm seeing "Client host rejected: Access denied" messages >> in the logs for two of the client company principals when they are >> connecting remotely. > > Show an exact excerpt from the logs that relates to the problematic > rejection. > >> I'm pretty certain their mail clients are set up correctly to >> authenticate (but will confirm this tomorrow) as the owner is pretty >> tech-savvy. > > Postfix logs successful SASL authentication; do you see evidence of > this in the logs? > > -- > Sahil Tandon <sa...@freebsd.org>
Sahil, Thanks for your reply. I see this in the logs: May 2 17:30:56 enterprise dovecot: imap-login: Login: user=<AAAAA>, method=PLAIN, rip=DD.DD.DDD.DDD, lip=192.168.1.5, TLS May 2 17:30:57 enterprise postfix/smtpd[2142]: connect from S01065475d08916e7.AA.AAAAAAAA.net[DD.DD.DDD.DDD] May 2 17:30:57 enterprise postfix/smtpd[2142]: NOQUEUE: reject: RCPT from S01065475d08916e7.AA.AAAAAAAA.net[DD.DD.DDD.DDD]: 554 5.7.1 <S01065475d08916e7.AA.AAAAAAAA.net[DD.DD.DDD.DDD]>: Client host rejected: Access denied; from=<aa...@aaaa.aaa> to=<aa...@aaaaa.aaa> proto=ESMTP helo=<[192.168.1.121]> May 2 17:30:57 enterprise postfix/smtpd[2142]: disconnect from S01065475d08916e7.AA.AAAAAAAA.net[DD.DD.DDD.DDD] So the user is logging in OK on the first line, as I understand it, but the message being attempted is not going out; this is the user's laptop and she is able to send when in the office, hence my question about the IP block. I am able to access remotely and send successfully from my system. Thanks, Des -- Des Dougan Principal Dougan Consulting Group Inc. http://www.DouganConsulting.tel <-- Get all my contact information here. http://www.DouganConsulting.com Peace of Mind, One Computer at a Time. --- Imagine anyone on the planet being able to find and then contact you with a single click. YourName.tel is all you will give anyone ever again. Want in? http://registertel.tel/