On 11/9/2011 6:19 AM, Christian Vieser wrote:
> Hi,
> 
> we have a two ISP setup and each ISP provides us with an mail relay
> accessible within their networks.
> So we have in our postfix configurations
> relayhost = [relaying.ISP1.com]
> smtp_fallback_relay = [relaying.ISP2.com]
> to provide some fault tolerance. This works pretty good in case we
> have problems with one of our ISPs.
> 
> Yesterday ISP1 changed the IP address of his relay. Therefore the
> routing rules on the firewall didn't match any more and the packets
> went down the wrong way. Consequently they were rejected by the relay:
> 
> Nov  9 08:56:03 mailhost postfix/pickup[14967]: 4D0373A2C7: uid=104
> from=<XY>
> Nov  9 08:56:03 mailhost postfix/cleanup[15247]: 4D0373A2C7:
> message-id=<20111109075603.4D0373A2C7@mailhost>
> Nov  9 08:56:03 mailhost postfix/qmgr[1496]: 4D0373A2C7:
> from=<x...@opti-serv.de>, size=1072, nrcpt=1 (queue active)
> Nov  9 08:56:03 mailhost postfix/smtp[15249]: 4D0373A2C7:
> to=<x...@opti-serv.de>, orig_to=<XYZ>,
> relay=relaying.ISP1.com[aa.bbb.ccc.ddd]:25, delay=0.14,
> delays=0.03/0.01/0.07/0.03, dsn=5.7.1, status=bounced (host
> relaying.ISP1.com[aa.bbb.ccc.ddd] said: 554 5.7.1
> <x...@opti-serv.de>: Relay access denied (in reply to RCPT TO command))
> Nov  9 08:56:03 mailhost postfix/bounce[15250]: 4D0373A2C7: sender
> non-delivery notification: 70A193A2C8
> Nov  9 08:56:03 mailhost postfix/qmgr[1496]: 4D0373A2C7: removed
> 
> So, first question is: why doesn't postfix try to deliver the mails
> through the fallback relay?

The smtp_fallback_relay is used when relayhost cannot be reached.
In this case, a server was contacted at the relayhost IP, and that
server rejected the mail.
http://www.postfix.org/postconf.5.html#smtp_fallback_relay

> Second question: Even if I had no fallback relay defined, I wouldn't
> like the mails to be discarded as happened here. 

The mail was not discarded, rather it was returned to the sender.

> Is there a way I
> can instruct postfix to keep the mails in his queue (at least to
> maximal_queue_lifetime ), so that they can be delivered when the
> problem is solved?

You might add "-o soft_bounce=yes" to the master.cf smtp...smtp
transport entry (NOT in main.cf).  Be aware that setting soft_bounce
can cause other problems and is not recommended other than for testing.
http://www.postfix.org/postconf.5.html#soft_bounce



  -- Noel Jones

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