On Mon, Jun 15, 2015 at 05:27:26PM -0400, Mike McKoy wrote: > You are awesome. tell me your birthday so i can send you endearing ecards > on your birthdays for the rest of your life :)
You can make up your own "Viktor appreciation day", it need not be my birthday. :-) On "Viktor appreciation day", help some other user to post sufficient detail so he or she can actually get help. Note, no need to actually solve the problem, just help people to avoid "theory of mind" issues <https://en.wikipedia.org/wiki/Theory_of_mind#False-belief_task> wherein the poster expects others to know what they know. That'll save me the effort of being the chief poster of the http://www.postfix.org/DEBUG_README.html#mail URL. The basic idea is to communicate enough supporting facts so that others might reach the same (or better) hypotheses that the user is posting, rather than just the hypotheses without the supporting facts. Most folks seem to want to tell a story in their own words, but this works poorly for remote diagnosis of technical problems. Instead they need to be the remote eyes of the person trying to help them. The only additional input, that does fit the "story", format is what behaviour they want or expect that differs from what the reported evidence shows. -- Viktor.
